Inveo Community • [ZenCart] Install Trouble

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[ZenCart] Install Trouble

Posted: Thu Jul 02, 2009 4:50 pm

by tbaquatics

I installed and everything seems to go ok. Then I try to go to the store and see a not found error and notice the url is as below. Seems like it isn't loading some setting file. I have renamed my admin folder if that makes a difference.

http://www.xxxxxxxx.com/shop/index.php? ... ME_DEFAULT

Re: [ZenCart] Install Trouble

Posted: Thu Jul 02, 2009 4:53 pm

by inveo

Make sure you have placed installation line to the correct place in includes/application_top.php file and then re-generate the .htaccess file.

Re: [ZenCart] Install Trouble

Posted: Thu Jul 02, 2009 4:55 pm

by tbaquatics

is this the right place? It is commented out now.

Code: Select all

/* include(DIR_WS_INCLUDES . 'magic_seo_url.php'); */


/**
 * load the autoloader interpreter code.
*/ 
require('includes/autoload_func.php');

Re: [ZenCart] Install Trouble

Posted: Thu Jul 02, 2009 5:02 pm

by inveo

No, it is not correct place. It has to be:

Code: Select all

/**
* load the autoloader interpreter code.
*/
require('includes/autoload_func.php');
include(DIR_WS_INCLUDES . 'magic_seo_url.php');

Re: [ZenCart] Install Trouble

Posted: Thu Jul 02, 2009 5:06 pm

by tbaquatics

When I do that it just hangs on a white page. Using godaddy.

Re: [ZenCart] Install Trouble

Posted: Thu Jul 02, 2009 5:47 pm

by inveo

Please follow Troubleshooting instruction then (I guess you have made a typo during installation line adding procedure).

Re: [ZenCart] Install Trouble

Posted: Thu Jul 02, 2009 5:48 pm

by tbaquatics

I did and still get an empty white page. Even when I put the debugging code in.

Re: [ZenCart] Install Trouble

Posted: Thu Jul 02, 2009 5:52 pm

by tbaquatics

I am running php4 if that makes a difference.

Re: [ZenCart] Install Trouble

Posted: Thu Jul 02, 2009 6:05 pm

by inveo

I recommend you to do installation again from clean start (with unmodified includes/application_top.php file) and carefully follow installation instructions.

Re: [ZenCart] Install Trouble

Posted: Thu Jul 02, 2009 6:21 pm

by tbaquatics

Same results...and the instructions are straightforward. I do IT for a living. I am sure I followed the instructions.