[Zen Cart] Unable to install, blank white page

Magic SEO URLs for Zen Cart.
67impala
Posts: 4
Joined: Tue Jan 12, 2010 11:47 am

[Zen Cart] Unable to install, blank white page

Postby 67impala » Wed Jan 13, 2010 1:21 pm

Hello,

When i try to install Magic SEO URLs on my site I keep getting a blank white page. I've followed the instructions exactly several different times. I've even removed the installation files and started from scratch. I am uploading in binary mode and applying the appropriate permissions to the files and directories mentioned. When I add the error checking code I get the following result:

Code: Select all

The encoded file has format ID 2006022801, whereas the Optimizer can read up to 2004102401 in home/includes/magic_seo_url.php on line 0


Can anyone help me solve this problem? Thanks

inveo
Inveo Support
Posts: 1276
Joined: Sat Feb 02, 2008 12:07 pm
Contact:

Re: [Zen Cart] Unable to install, blank white page

Postby inveo » Wed Jan 13, 2010 2:38 pm

includes/magic_seo_url.php file is corrupted. Please double check you are uploading this file in BINARY mode.

67impala
Posts: 4
Joined: Tue Jan 12, 2010 11:47 am

Re: [Zen Cart] Unable to install, blank white page

Postby 67impala » Thu Jan 14, 2010 3:00 pm

I made sure that FileZilla was using binary mode. Removed all installation files and tried again.

Still get this error:

Code: Select all

Fatal error: Incompatible file format: The encoded file has format ID 2006022801, whereas the Optimizer can read up to 2004102401 in /home/includes/magic_seo_url.php on line 0

inveo
Inveo Support
Posts: 1276
Joined: Sat Feb 02, 2008 12:07 pm
Contact:

Re: [Zen Cart] Unable to install, blank white page

Postby inveo » Thu Jan 14, 2010 4:15 pm

Please post link to your phpinfo() (I think ZO is too old)

67impala
Posts: 4
Joined: Tue Jan 12, 2010 11:47 am

Re: [Zen Cart] Unable to install, blank white page

Postby 67impala » Thu Jan 14, 2010 5:36 pm

phpinfo is disabled on this account for security reasons, but I was able to find the version information via the control panel login.

PHP Version 4.4.4
Zend Optimizer 1.3

inveo
Inveo Support
Posts: 1276
Joined: Sat Feb 02, 2008 12:07 pm
Contact:

Re: [Zen Cart] Unable to install, blank white page

Postby inveo » Thu Jan 14, 2010 6:10 pm

There is no Zend Optimizer 1.3 version out now. The version you have found is Zend Engine version and this little bit different.

67impala
Posts: 4
Joined: Tue Jan 12, 2010 11:47 am

Re: [Zen Cart] Unable to install, blank white page

Postby 67impala » Thu Jan 14, 2010 8:25 pm

I am unable to enable phpinfo since I do not have SSH access with the host. They require a copy of my driver's license.

Is there a way to install this to work with my current specs?

inveo
Inveo Support
Posts: 1276
Joined: Sat Feb 02, 2008 12:07 pm
Contact:

Re: [Zen Cart] Unable to install, blank white page

Postby inveo » Fri Jan 15, 2010 10:43 am

What is your host and your URL? PM me your FTP login details. I will know more.