[Zen Cart] Server Switch - Category Problem

[lindasdd]

Hey J,
My host recently upgraded their server and switched me to it (sounds like I have the same host as some others on here.)

Ever since the switch my website loads but 4 categories out of 20 or so, only load a blank page. I can't find any obvious errors so I'm wondering if it is possibly related to Magic SEO.

Thanks,
lindasdd

[inveo]

Your host is likely running on IIS with ISAPI Rewrite installed, which has serious troubles with some Rewrite Rules for 4 category depth (it was reported to the authors and confirmed, but does not fixed up to now).
I hardly recommend to use IIS Mod-Rewrite with MS IIS web server.

[lindasdd]

Actually when I said 4 out of 20, I wasn't referring to depth of category. All of my categories have only 1 category of depth.

This problem is actually one where 4 of the 1st level categories don't load. I will PM you the site just in case that wasn't clear.

[inveo]

It looks like as a Zen Cart problem (ZC script die expectedly before complete page is processed). I recommend you to temporary disable MSU (please see docs how to do it) and check what error message you receive. Once you correct it, you can enable MSU again.

[lindasdd]

When you say the 'docs' do you mean the docs folder of the Magic install I have.

The docs folder only has "Installation and update"

[inveo]

I mean the docs folder in the installation package. To disable MSU, simply comment out installation line in includes/application_top.php file.

[lindasdd]

I removed MSU and now the category pages are loading ok.

So.....how do we figure out what portion of MSU related to the pages needs to be adjusted to fix,etc.

[lindasdd]

I'm assuming I should just do teh whole htaccess thing again, but I'm worried that will change all my category links which will give me a lot of dead links in other places.

[inveo]

If all pages are now loading correctly, please contact your host. There is something wrong with PHP installation on upgraded server.

[lindasdd]

J,
You realize if I say that to them they aren't going to take it seriously.

Can you possibly provide a quick reason for why that would be the case based on what has happened here?

Thanks,
lindasdd