[Zen Cart] Not working after move store to root dir

Magic SEO URLs for Zen Cart.
Topher
Posts: 17
Joined: Sun Apr 12, 2009 10:03 pm

[Zen Cart] Not working after move store to root dir

Postby Topher » Tue Jun 28, 2011 4:28 pm

MSU no longer updates .htaccess file after upgrading PHP to version 5.3.6 and moving Zen Cart store from /shop folder to root directory. Everything on website works but not MSU!

1. Using MSU v3.0 for Zen Cart
2. phpinfo() returns the following:

PHP Version: 5.3.6 (Zend: 2.3.0)
HTTP Server: Apache/2
Zend Engine v2.3.0, Copyright (c) 1998-2011 Zend Technologies
with the ionCube PHP Loader v4.0.5, Copyright (c) 2002-2011, by ionCube Ltd., and with Zend Guard Loader v3.3, Copyright (c) 1998-2010, by Zend Technologies
Zend Guard Loader enabled
License Path no value
Obfuscation level 3


The .htaccess file in web-root is set to chmod 777 and the file readonly-htaccess is not present, as well as the cache and fancy-data folders set to 777 for dirs.

HELP!

inveo
Inveo Support
Posts: 1280
Joined: Sat Feb 02, 2008 12:07 pm
Contact:

Re: [Zen Cart] Not working after move store to root dir

Postby inveo » Tue Jun 28, 2011 5:25 pm

If you have moved your site, you need to re-activate your Magic SEO URLs copy at new location. Please post here your old and new site URL. We will update records at our license server and you will be able to activate your copy at new location with your current S/N.

Topher
Posts: 17
Joined: Sun Apr 12, 2009 10:03 pm

Re: [Zen Cart] Not working after move store to root dir

Postby Topher » Tue Jun 28, 2011 5:30 pm

Hi ~J~

The URL is with the same domain name, just a different directory... Here is the info you requested thought...

OLD Site URL:
http://www.prettysickshirts.com/funny-shirts

NEW Site URL:
http://www.prettysickshirts.com

inveo
Inveo Support
Posts: 1280
Joined: Sat Feb 02, 2008 12:07 pm
Contact:

Re: [Zen Cart] Not working after move store to root dir

Postby inveo » Tue Jun 28, 2011 5:46 pm

All is done.

You can re-activate your Magic SEO URLs copy at http://www.prettysickshirts.com/?inveoActivation

Topher
Posts: 17
Joined: Sun Apr 12, 2009 10:03 pm

Re: [Zen Cart] Not working after move store to root dir

Postby Topher » Tue Jun 28, 2011 6:26 pm

Hi J,

That appeared to fix the problem! But I would like to clear up something on MSU 3.0 licensing, however.

If I understand this right, then a License is not only tied to the Domain, but also to the FULLY QUALIFIED URL PATH that the initial MSU install was done with. In other words, if you CHANGE the path of the Zen Cart store (even within the same Domain), you need to:

1. Re-Activate the license with the License Key, or
2. Contact InveoStore in the forums FIRST to notify you to set the Licensing server up for a re-licensing, then Re-Activate the license with the License Key using the new Domain and Path.

If either is true, then I would like to suggest updating the Install Readme file to specifically include this information (especially the part about: http://www.DOMAIN-Name.com/path-if-one/?inveoActivation for any path change in the URL).

While the current Readme file does mention the ".../?inveoActivation" part, I missed it completely as it seemed to be under the phpBB3 section and not as part of the next steps to follow (after each particular application). Perhaps BOLD the numbers or place a section heading of "Continued Steps to Follow" or something to that effect would be good.

I offer this as a way to reduce your investment in support time (ie, Time = Money) as many of us as customers are quite capable of figuring things out to support ourselves IF we can find the information at hand within a Readme that covers most scenarios and situations in a format that is not confusing...

Otherwise, I hope you like a lot of repeated questions! :D

~ Topher

inveo
Inveo Support
Posts: 1280
Joined: Sat Feb 02, 2008 12:07 pm
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Re: [Zen Cart] Not working after move store to root dir

Postby inveo » Wed Jun 29, 2011 8:48 am

Thanks for your suggestions. We will update the readme file soon.