[Zen Cart] .htaccess file will not generate

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jekingwws
Posts: 7
Joined: Wed Dec 28, 2016 11:16 am

[Zen Cart] .htaccess file will not generate

Postby jekingwws » Wed Dec 28, 2016 11:24 am

I have version 6 installed on a development server for a client. Installation went smoothly, no issues or errors. Files all uploaded in binary.

Yet the htaccess file will not generate. Permissions are set to 666. I load the home page and it does not change. Still 666 and empty.

Troubleshooting did not offer any suggestions. The site is schifferbooks DOT igiserver DOT com
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inveo
Inveo Support
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Re: [Zen Cart] .htaccess file will not generate

Postby inveo » Wed Dec 28, 2016 11:49 am

Have you renamed/remove the file named "readonly-htaccess" file?

jekingwws
Posts: 7
Joined: Wed Dec 28, 2016 11:16 am

Re: [Zen Cart] .htaccess file will not generate

Postby jekingwws » Thu Dec 29, 2016 7:37 am

This is no file by that name in the public_html folder.

inveo
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Re: [Zen Cart] .htaccess file will not generate

Postby inveo » Thu Dec 29, 2016 9:11 am

Please make sure the MSU is activated (it currently shows it has not been re-activated yet: schifferbooks.igiserver.com/?inveoActivation)

jekingwws
Posts: 7
Joined: Wed Dec 28, 2016 11:16 am

Re: [Zen Cart] .htaccess file will not generate

Postby jekingwws » Thu Dec 29, 2016 10:37 am

I activated it yesterday. I just re-activated it, got redirected back to the site home page. In checking the htaccess file, still blank, still 666 and no readonly-htacces file. So I returned to schifferbooks.igiserver.com/?inveoActivation and it shows as not active again.

inveo
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Re: [Zen Cart] .htaccess file will not generate

Postby inveo » Thu Dec 29, 2016 1:54 pm

We've inspected the situation. The schifferbooks.igiserver.com is currently linked with SN issued for 5.x while you use MSU 6.x files. Please open-up schifferbooks.igiserver.com/?inveoActivation and click "I am upgrading to a new series" and enter your new SN. It should resolve the problem.

jekingwws
Posts: 7
Joined: Wed Dec 28, 2016 11:16 am

Re: [Zen Cart] .htaccess file will not generate

Postby jekingwws » Thu Dec 29, 2016 2:40 pm

Thank you. I will have to get the S/N from my client.

jekingwws
Posts: 7
Joined: Wed Dec 28, 2016 11:16 am

Re: [Zen Cart] .htaccess file will not generate

Postby jekingwws » Fri Jan 06, 2017 10:07 am

Finally got the S/N and we're good now. Thanks for the help.
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