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[Zen Cart] Blank page-don't understand Troubleshooting

Posted: Tue Sep 29, 2009 9:27 am
by axzion
Just bought Magic SEO - thought I followed the instructions as I best could. But got a blank page, later a HTTP 404.

8. Using your web browser visit the location you placed your internet shopping cart, e.g. http://www.mydomain.com/store/, http://www.mydomain.com/catalog/ etc. (by doing so the content of www/.htaccess file will be generated).

I wrote in my browser http://www.biz2biz.se/natur
and visited my page http://www.biz2biz.se/natur
At first I got a blank page,
After redoing the instructions I got:
HTTP 404

Troubleshooting explains:
I am only seeing white/blank page after installation. What can I do?
Answer: Place following code before Inveo Magic SEO URLs installation line and you will see more details:

Code: Select all

@ini_set('display_errors', '1');
error_reporting(E_ALL);


My question is this:
Where and what is "before Inveo Magic SEO URLs installation line"? Is it in a special file? I do not understand the explanation.

Step 9..... and/or create new blank file with readonly-htaccess name in same directory (this will prevent www/.htaccess file from being overwritten by Inveo Magic SEO URLs).

My question:
It would have been nice to have instructions on how to create an “empty” file. Can it be done in WordPad and just safe it as readonly-htaccess.php ??
Frankly, I do not know how to create an empty file of this kind.

Re: [Zen Cart] Blank page-don't understand Troubleshooting

Posted: Tue Sep 29, 2009 9:35 am
by inveo
  1. Your MSU copy has been enabled for http://biz2biz.se/natural and http://biz2biz.se (it may not work correctly if you try to install it at other URLs)
  2. Installation line = line you have added into includes/application_top.php file.
  3. If you make .htaccess file read only, it is not necessary to place there also file named "readonly-htaccess", but you can create such file with Windows Explorer for example.

Re: [Zen Cart] Blank page-don't understand Troubleshooting

Posted: Tue Sep 29, 2009 1:04 pm
by axzion
To the best of my knowledge and after checking I find no trace of having uploaded Magic SEO to biz2biz.se nor biz2biz.se/natural - only to biz2biz.se/natur which is where I always begin testing modules.

I have now restored biz2biz.se/natur from backup and have tried again to install the MagicSEO.
And searched the whole /public_html/ for magic_seo_url.php - only results: /public_html/natur/includes/magic_seo_url.php
You point out that the SEO is installed in two folders.
The only possible explanation is that I got MagneticOne to install their Power SEO a month ago. It resulted in a major failure and my store collapsed totally and has been lame and badly damaged for a month now. So could it be traces of the Magnetic SEO you found?

It would have been very informative to know what to expect after using the webbrowser to visit the location by writing www.biz2biz.se/natur/.htaccess in the browser's window.
What should I see? Blank page? The site's index page? Some kind of message?
I changed of course the permissions for .htaccess to 666.

Now it is a little different from before. What I get now after using my webbrowser to visit the location - www.biz2biz.se/natur/.htaccess:

Forbidden
You don't have permission to access /natur/.htaccess on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
--------------------------------------------------------------------------------
Apache/2.2.13 (Unix) mod_ssl/2.2.13 OpenSSL/0.9.8e-fips-rhel5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 PHP/4.4.9 Server at www.biz2biz.se Port 80

Is this the right message?

Re: [Zen Cart] Blank page-don't understand Troubleshooting

Posted: Tue Sep 29, 2009 1:07 pm
by inveo
Once again: please install MSU at locations I have specified. Seconds, there is no instruction to visit http://www.biz2biz.se/natural/.htaccess but http://www.biz2biz.se/natural/. Please read the installation instructions carefully and MSU will be up and running in a few minutes.

Re: [Zen Cart] Blank page-don't understand Troubleshooting

Posted: Tue Sep 29, 2009 1:18 pm
by axzion
Tried again by placing following code before Inveo Magic SEO URLs installation line:

Code: Select all
@ini_set('display_errors', '1');
error_reporting(E_ALL);

Typed in my browser: http://www.biz2biz.se/natur/.htaccess
Same error message as before:
Forbidden
You don't have permission to access /natur/.htaccess on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.


I should see more, what should I see? My index page?
Or an error page with more information?

Re: [Zen Cart] Blank page-don't understand Troubleshooting

Posted: Tue Sep 29, 2009 1:23 pm
by inveo
Please read my previous post again and carefully. You are still doing everything incorrectly.

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