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[osCommerce] Checkout procedure

Posted: Mon May 25, 2009 4:55 am
by pgreen50
Hi - having installed Magic SEO for OsCommerce i am finding that i can no longer go through the checkout procedure nor can i gain access to the "my account" section. It just keeps bouncing around looking for the page and then says page cannot be displayed. I know it is Magic SEO that is at fault because i have commented it out in application_top.php and it works fine. When i re enable it, it creates the same problem again. Need help !! URGENT PLEASE

Thanks - Phil

Re: [osCommerce] Checkout procedure

Posted: Mon May 25, 2009 6:04 am
by inveo
What is the exact error message or HTTP status code? Please post your web site URL.

Re: [osCommerce] Checkout procedure

Posted: Mon May 25, 2009 6:10 am
by pgreen50
Error is:

Safari can’t open the page.
Too many redirects occurred trying to open “http://www.teddybearmaker.co.uk/account/”. This might occur if you open a page that is redirected to open another page which then is redirected to open the original page.

The address is as above - thanks - Phil

Re: [osCommerce] Checkout procedure

Posted: Mon May 25, 2009 6:13 am
by inveo
It looks like your web server does not return the correct state of HTTP and HTTPS. I will need your FTP login details in order to correct this.

Re: [osCommerce] Checkout procedure

Posted: Mon May 25, 2009 6:19 am
by pgreen50
I have PM you with the details. Thanks

Re: [osCommerce] Checkout procedure

Posted: Mon May 25, 2009 7:40 am
by pgreen50
You should have received my FTP details now. I am never sure as to whether the PM has gone as it remains in my outbox. Not sure what is going on there??

Anyway they have been sent. Thanks Phil

Re: [osCommerce] Checkout procedure

Posted: Mon May 25, 2009 1:44 pm
by inveo
It was caused by incorrectly configured mod_negotiation loaded into Apache. I fixed by renaming some files and re-generating the .htaccess file content:

Code: Select all

account.php
includes/languages/english/account.php
specials.php
includes/languages/english/specials.php
reviews.php
includes/languages/english/reviews.php



Code: Select all

accountmsu.php
includes/languages/english/accountmsu.php
specialsmsu.php
includes/languages/english/specialsmsu.php
reviewsmsu.php
includes/languages/english/reviewsmsu.php

Re: [osCommerce] Checkout procedure

Posted: Mon May 25, 2009 1:58 pm
by pgreen50
Hi - That seemed to fix the checkout procedure but it still leaves a problem when clicking on the "my account" link at the top i get a 404 error.

Not Found

The requested URL /account.php was not found on this server.

Sorry to be a pain but its strange that it has started doing this, but to be honest i did not check all buttons when it was installed.

Thanks
Phil

Re: [osCommerce] Checkout procedure

Posted: Mon May 25, 2009 2:00 pm
by inveo
pgreen50 wrote:Hi - That seemed to fix the checkout procedure but it still leaves a problem when clicking on the "my account" link at the top i get a 404 error.

Not Found

The requested URL /account.php was not found on this server.


You simply only need to fix the link, please see my post above.

Re: [osCommerce] Checkout procedure

Posted: Mon May 25, 2009 2:13 pm
by pgreen50
Sorry i can see that you posted the above but im lost as to what you are actually saying. Do i need to edit those php files.

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