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[CubeCart] white screen for products and products categories
Posted: Fri May 23, 2014 3:59 am
by KSD
After installing Magic SEO on my CubeCart shop, all product pages and product category pages are white and I can not add/change/delete any keywords or meta descriptions anymore.
Whats the problem here? I need an urgent reply!
Re: [CubeCart] white screen for products and products catego
Posted: Fri May 23, 2014 5:52 am
by inveo
It seems like there is a base tag missing. Please post us your website URL and we will take a look.
Re: [CubeCart] white screen for products and products catego
Posted: Tue May 27, 2014 2:29 am
by KSD
kamagra-shop-deutschland.com
Re: [CubeCart] white screen for products and products catego
Posted: Tue May 27, 2014 5:33 am
by inveo
We've checked your website and there are no white pages. Regarding keywords or meta descriptions: Magic SEO URLs do not affect such feature in any way. However, since your website is one language only we would suggest you to run MSU in single language mode (you are currently running in multi-language mode - see the first installation step for more details).
Re: [CubeCart] white screen for products and products catego
Posted: Tue May 27, 2014 5:43 am
by KSD
I am not talking about the main page visible to customers (since meta keywords can not be edited there), I am talking about our admin site!
Re: [CubeCart] white screen for products and products catego
Posted: Tue May 27, 2014 5:45 am
by inveo
Hmm but MSU do not affect admin panel. It is actually not loaded there at all. What exactly is not working there?
Re: [CubeCart] white screen for products and products catego
Posted: Wed May 28, 2014 1:19 am
by KSD
We can not change any data around our products, product's groups or even the shop configuration.
If you want to see by yourself, I can give you a login.
Re: [CubeCart] white screen for products and products catego
Posted: Wed May 28, 2014 5:20 am
by inveo
Yes please PM me your FTP credentials and some admin logins.
