[CubeCart] white screen for products and products categories

Magic SEO URLs for CubeCart.
KSD
Posts: 7
Joined: Wed May 21, 2014 6:52 pm

[CubeCart] white screen for products and products categories

Postby KSD » Fri May 23, 2014 3:59 am

After installing Magic SEO on my CubeCart shop, all product pages and product category pages are white and I can not add/change/delete any keywords or meta descriptions anymore.

Whats the problem here? I need an urgent reply!

inveo
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Re: [CubeCart] white screen for products and products catego

Postby inveo » Fri May 23, 2014 5:52 am

It seems like there is a base tag missing. Please post us your website URL and we will take a look.

KSD
Posts: 7
Joined: Wed May 21, 2014 6:52 pm

Re: [CubeCart] white screen for products and products catego

Postby KSD » Tue May 27, 2014 2:29 am

kamagra-shop-deutschland.com

inveo
Inveo Support
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Re: [CubeCart] white screen for products and products catego

Postby inveo » Tue May 27, 2014 5:33 am

We've checked your website and there are no white pages. Regarding keywords or meta descriptions: Magic SEO URLs do not affect such feature in any way. However, since your website is one language only we would suggest you to run MSU in single language mode (you are currently running in multi-language mode - see the first installation step for more details).

KSD
Posts: 7
Joined: Wed May 21, 2014 6:52 pm

Re: [CubeCart] white screen for products and products catego

Postby KSD » Tue May 27, 2014 5:43 am

I am not talking about the main page visible to customers (since meta keywords can not be edited there), I am talking about our admin site!

inveo
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Re: [CubeCart] white screen for products and products catego

Postby inveo » Tue May 27, 2014 5:45 am

Hmm but MSU do not affect admin panel. It is actually not loaded there at all. What exactly is not working there?

KSD
Posts: 7
Joined: Wed May 21, 2014 6:52 pm

Re: [CubeCart] white screen for products and products catego

Postby KSD » Wed May 28, 2014 1:19 am

We can not change any data around our products, product's groups or even the shop configuration.

If you want to see by yourself, I can give you a login.

inveo
Inveo Support
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Re: [CubeCart] white screen for products and products catego

Postby inveo » Wed May 28, 2014 5:20 am

Yes please PM me your FTP credentials and some admin logins.