Inveo Community • [CubeCart] Incompatible file format error

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[CubeCart] Incompatible file format error

Posted: Mon Sep 14, 2009 8:53 am

by eldoradogems

Hi,
I made an installation of Magic SEO on my store and I'm getting the following error:

Fatal error: Incompatible file format: The encoded file has format major ID 3, whereas the Optimizer expects 2 in /home/httpd/vhosts/honeysuckles.ch/httpdocs/catalog/includes/magic_seo_url.php on line 0

I searched the forum and the usual response for that: "Zend optimizer is too old", but when I run phpinfo() I get:
PHP Version: 5.2.1
Zend Optimizer: 3.2.0

All this according to the requirements.
Could you please help with this issue.

Thanks in advance,
Felix.

Re: [CubeCart] Incompatible file format error

Posted: Mon Sep 14, 2009 9:39 am

by inveo

If you are using PHP5 and you are also running MSU compiled for PHP5, ZO v3.3.0 and higher is required.

Re: [CubeCart] Incompatible file format error

Posted: Mon Sep 14, 2009 10:24 am

by eldoradogems

Thank you for the quick response.
Just talked to my hosting provider and they can't upgrade to version 3.3.0 right now. What are my options here? Does it mean that I can't use Magic SEO with ZO 3.2.0?

Thanks
Felix.

Re: [CubeCart] Incompatible file format error

Posted: Mon Sep 14, 2009 10:31 am

by inveo

Please contact us directly and you will receive MSU re-compiled for PHP4.

Re: [CubeCart] Incompatible file format error

Posted: Mon Sep 14, 2009 11:18 am

by eldoradogems

How can I contact you directly?

Thanks,
Felix.

Re: [CubeCart] Incompatible file format error

Posted: Mon Sep 14, 2009 11:57 am

by inveo

Use email or web site contact form.

Re: [CubeCart] Incompatible file format error

Posted: Wed Sep 16, 2009 1:05 pm

by eldoradogems

I received recompiled package and now it is working. Thank you very much.

Thank you in advance.
Felix.