The activation worked correctly, and the site shows as activated. The .htaccess file was updated and files were written to the cache/fancy-data/ folder.
However, when I attempt to access the site, an error is presented: 503 - Service not available.
When I turn off the Magic SEO URLs by commenting out the include statement in the Creloaded php script, the site works correctly - with the old urls.
You can view the php info at:
Any help would be appreciated.
The site hasn't had Magic SEO URL's installed until now, and they haven't worked since first being installed.
I believe the programs are functioning (hence not corrupted) since some things are functioning. (Though I reloaded them forcing binary transfer and it didn't help)
First, the .htaccess is being written. When going to the site, I can see in the headers that the old creLoaded urls are being redirected to the new url's with a 301 redirect prior to the 503 error being generated.
Interestingly, when the Magic SEO URLs is disabled, the urls it created do forward correctly (i.e. http://www.saltyunderground.com/corals-2/ does redirect to the category page for ID #2).
This would indicate that the .htaccess file and server redirection is working correctly.
So, it appears that something in magic_seo_urls-5.php is causing the 503 error after the server redirects to the correct 'page'. Since the cache is being actively updated, it appears that the process is getting at least that far before failing.
The only error messages reported anywhere are similar to:
failed to open stream: No such file or directory /home/saltyund/public_html/includes/magic_seo_urls-5.php
Which appears normal as it simply creates the new file in the cache.
Turning off Suhosin is something our hosting provider is NOT agreeable to, and we aren't in a position to switch hosting providers.
Any help would be appreciated.
Though, we've been running creLoaded B2B seriously for 5 plus years, utilizing all options, including the CMS, Articles management, multivendor shipping, payment gateways and several add-ons from Magenetic One, all without issue, so I think it unfair to say you can't run creLoaded on a server utilizing Suhosin.
I'll continue to attempt to solve this issue with the hosting provider.
If that fails to rectify the problem, then please advise on how to obtain a refund.
An update. I was able to get the hosting provider to turn off the Suhosin extension, but they got the same error (503) as when it was on.
They located an error report in the server log that states:
2011-08-09 20:58:38.199 [NOTICE] [188.8.131.52:51149-0#APVH_saltyunderground.com] Max retries has been reached, 503!
Well after further review, I received the following from the support team at our hosting provider:
The error which we are getting in error logs are
2011-08-11 11:23:25.673 33374-0#APVH_saltyunderground.com] oops! 503 Service Unavailable
2011-08-11 11:23:25.673 33374-0#APVH_saltyunderground.com] Content len: 0, Request line: 'GET /corals-2/ HTTP/1.1'
2011-08-11 11:23:25.673 33374-0#APVH_saltyunderground.com] Redirect: #1, URL: /index.php
On further investigating the error it seems like an issue with PHP coding.
I've replaced the index.php & replaced it with some sample PHP files .
All the files are working fine.
Further investigating this issue I could get this note from 'Lighthhtpd" forum .
Url rewriting does not work within a $HTTP["url"] conditional in lighthttpd webserver.
This may not be the error. But there will be some issue with the coding.
Please check out the php codes which you are using.
It seems that perhaps the issue is the LiteSpeed server. I know it works on Apache, having tested it on an Apache based development server, so all that seems left is that there is something in Litespeed that isn't directly compatible. Though, without knowing what the script's doing, its hard to diagnose further.
Thanks for your time, I appreciate the assistance.
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